

Do not take any action until I suggest the next step.On Windows 10, File Explorer is an essential tool built into the system that allows you to access, delete, create, move, and copy files, whether they are locally stored on the device, in the network, or inside a cloud service like OneDrive.Īlthough the process to open the file manager is straightforward, it is not obvious for everyone since there are many ways to complete the task depending on where you are in the system. Once you have found the service or startup program post it in your topic. Once you have narrowed it down to the last three or four services and startup programs remove the checks one at a time till you find the service or startup program at fault. If it isn't in the first half of these services and startup programs, do the same with the last half of the services and startup programs.ġ3. The half which has the service and startup programs causing this problem remove half of the checks as you did previously to see which half has this service. When you find which half the service and startup programs is in go on to the next step.ġ1. If the problem doesn't return in those services and startup programs remove the checks and place checks in the remaining services and startup programs and restart the computer.ġ0. Divide the number of these services and startup programs by two and you place checks in the first half of these, then restart the computer.ĩ.

If the problem does not continue after the restart please do the following.Ĩ.

When the computer is restarted it will boot normally. Click Disable all, this will remove all of the check marks in the Services list.Ĭlick on Restart in the window that opens. Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.Ħ. ( 3) Remove the check mark in the Load startup items check box.ĥ. ( 2) Click/tap on the Selective startup option. If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. Press the keys to open Run, then type msconfig in the search box. For this reason I would suggest that you perform this process off line. Warning: Disabling items in Services or Startup may leave your antivirus disabled until the process is ended. I would like to have you run a Clean Boot. Please disconnect all connected devices to find out problem resolves if it does not perform a clean boot state.
